A gray outdoor HVAC condenser unit mounted on a concrete pad in the front yard of a two-story suburban house.

Heat Pump Repair in Prattville, AL

Homes here need heat from November through March and cooling from May through September. If your system quits, tell us what it's doing and a licensed contractor who covers Autauga County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
A grey outdoor HVAC unit mounted on a concrete pad beside the beige-sided exterior wall of a suburban house.

Prattville asks a lot of your heat pump, ten months a year

Your heat pump runs November through March to keep the house warm, then switches over and runs May through September to keep it cool. That is ten months of the year with almost no rest between seasons. Winter nights averaging 37°F mean it leans on defrost cycles to keep ice off the outdoor coil, and summer afternoons at 91°F mean the compressor works hard on the other end.

57.6% of homes here heat with electricity, which usually means the heat pump is doing that job with no backup to lean on. If it struggles on a cold night, there is nothing else keeping the house warm. This area has also seen 34 damaging wind events over the past ten years, and a unit that runs long hours already can end up short a part or knocked out of balance after weather like that.

5 months
November through March, your system heats
5 months
May through September, it cools
37°F
the average winter night it heats against
91°F
the average summer afternoon it cools against
Isometric line illustration of a cutaway house showing interior rooms with furniture, ceiling ductwork connected to an indoor air handler, and an outdoor condenser unit linked by refrigerant lines.
Your system heats November through March and cools May through September.

NOAA nClimDiv, 1991–2020 normals

Alabama requires HVAC contractors to hold a state license.

The Alabama Board of Heating, Air Conditioning & Refrigeration Contractors issues that license, and it belongs to the contractor, not to any single job. It tells you the state tested this contractor and keeps a record of them, not that any particular repair was signed off on.

A heat pump repair usually means opening the refrigerant side of the system, and that brings in a separate federal rule. Whoever handles the refrigerant lines has to hold EPA Section 608 certification, a requirement that applies everywhere in the country no matter what a state licenses on its own.

Source: Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

Why is my heat pump blowing cold air?
In heating mode, a heat pump moves warm air through the house at a lower temperature than a furnace would, often around body temperature, so it can feel cool even when it's working right. If the air feels cold rather than lukewarm, check that the thermostat is set to heat and not fan only. If the outdoor unit is caked in ice or the system is running constantly without warming the house, it may be stuck in defrost mode or low on refrigerant, and a contractor should look at it.
Why is there ice on my heat pump?
Some frost on the outdoor unit during cold weather is normal, and the system clears it on its own through a defrost cycle. With winter nights here averaging 37°F, that cycle runs often through the coldest months. A heavy layer of ice that doesn't melt off, or ice that builds up even when it isn't that cold out, usually points to a dirty coil, low refrigerant, or a fan that isn't moving air across the coil the way it should. That needs a contractor to sort out.
Why is my heat pump running but not cooling?
If the outdoor unit is running but the house isn't cooling, the first thing to check is the air filter, since a clogged one chokes off airflow and can make the whole system struggle. With summer afternoons here reaching 91°F, a system fighting a dirty filter or blocked outdoor coil has to work harder and may not keep up. If the filter is clean and the vents are open but the air coming out isn't cold, the system could be low on refrigerant or have a failing compressor, and that's a job for a licensed contractor to diagnose.