An outdoor air conditioning condenser unit mounted on a concrete pad next to a residential house at sunset.

Heat Pump Repair in Decatur, AL

Homes here need heat from October through April and cooling from May through September. If your system quits, tell us what it's doing and a licensed contractor who covers Morgan County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
An outdoor air conditioning condenser unit mounted on a concrete pad in front of a single-story suburban house.

Your heat pump works all year here, with no real break

Decatur needs heat from October through April and cooling from May through September. That's every month of the year your heat pump is running, switching between modes as the seasons turn. There's no long stretch where it just sits idle and gets a rest.

Winter nights averaging 33°F mean the unit spends a lot of hours in defrost, reversing itself to melt the frost off the outdoor coil before going back to heating. That reversing valve gets worked hard over a winter like this one. Summer afternoons near 89°F push the system the other way, running the compressor long and hard to keep up. Add in the wind events this area sees, 246 of them over the past ten years, and outdoor units take a beating from debris and direct impact. When a heat pump here starts short-cycling, blows warm air in summer, or won't switch out of defrost, it's usually one of these parts giving out from the year-round demand.

7 months
October through April, your system heats
5 months
May through September, it cools
33°F
the average winter night it heats against
89°F
the average summer afternoon it cools against
Isometric illustration of a cutaway single-story house showing interior ductwork, an indoor air handler and simple furniture, connected by lines to an outdoor condenser unit beside the building.
Your system heats October through April and cools May through September.

NOAA nClimDiv, 1991–2020 normals

Alabama requires HVAC contractors to hold a state license.

The state license comes from the Alabama Board of Heating, Air Conditioning & Refrigeration Contractors, and it covers the contractor, not the individual job. That means the board has tested the person or company taking on your work and keeps a record of them, rather than signing off on each repair as it happens.

A heat pump repair often means opening the refrigerant side of the system, and that part of the job needs its own credential. The technician doing that work has to hold EPA Section 608 certification, a federal requirement that applies everywhere in the country and stands apart from the state license.

Source: Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

Why is my heat pump blowing cold air?
In heating mode, air from a heat pump is warmer than the room but cooler than what a furnace puts out, so it can feel cold even when the system is working right. If the air feels truly cold, not just cool, check the thermostat is set to heat and not fan only. A dirty filter or a frozen outdoor coil can also keep the system from picking up heat, and ice on the unit or a reversing valve stuck in cooling mode both need a contractor to look at it.
Why is there ice on my heat pump?
Some frost on the outdoor unit during winter is normal, and the heat pump clears it on its own with a defrost cycle every so often. A heavy coat of ice that stays through several defrost cycles is not normal and usually means airflow is blocked, the refrigerant charge is off, or a defrost sensor has failed. With winter nights here averaging 33°F, the unit is defrosting often, so ice that keeps building back is worth a contractor's look rather than waiting it out.
Why is my heat pump running but not cooling?
A heat pump that runs without cooling the house usually has an airflow problem, a refrigerant leak, or an outdoor coil that cannot shed heat because it is dirty or blocked. Start with the filter, since a clogged one starves the system of airflow on both sides. Check that nothing is blocking the outdoor unit. If the air still is not cooling after that, low refrigerant or a failing compressor needs a licensed contractor to diagnose, especially with afternoons here reaching 89°F when the system has no room to fall behind.