An outdoor heat pump unit mounted on a concrete pad in front of a two-story suburban house with a landscaped lawn.

Heat Pump Repair in Daphne, AL

Homes here need heat from November through March and cooling from May through October. If your system quits, tell us what it's doing and a licensed contractor who covers Baldwin County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
A grey residential air-conditioning condenser unit mounted on a concrete pad beside a house, photographed at sunset.

Your heat pump barely gets a break in Daphne

Eleven months out of the year, your heat pump is either heating the house or cooling it. Summer afternoons average 90°F, so the system runs long hours to keep the house comfortable, and that kind of runtime wears on the compressor and the fan motor. Winter is shorter, but nights still average 43°F, cool enough that the heat pump keeps cycling through the night rather than sitting idle.

Baldwin County also sees its share of severe weather. Over the last ten years the area has logged 109 damaging wind events, and most homes here heat with electricity. When storms knock out power, and 18% of Alabama households went at least a day without it in 2024, a heat pump that was already working hard can come back on to a system that won't start right, or won't start at all.

5 months
November through March, your system heats
6 months
May through October, it cools
43°F
the average winter night it heats against
90°F
the average summer afternoon it cools against
Isometric line illustration of a cutaway single-story house showing interior rooms with beds and furniture, ceiling ductwork connected to an indoor air handler, and an outdoor condenser unit linked by refrigerant lines.
Your system heats November through March and cools May through October.

NOAA nClimDiv, 1991–2020 normals

Alabama requires HVAC contractors to hold a state license.

The Alabama Board of Heating, Air Conditioning & Refrigeration Contractors issues that license. It covers the contractor, not the specific job, so it is the same license whether the work is a new install or a repair call like this one.

A heat pump repair almost always means getting into the refrigerant side of the system, and that requires something beyond the state license. Anyone who opens that side of the unit has to hold EPA Section 608 certification, a federal requirement that applies no matter what state the work is done in. On a job like this, the state license covers who is allowed to run the business, and the federal certification covers who is allowed to handle the refrigerant.

Source: Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

Why is my heat pump blowing cold air?
In heating mode, a heat pump puts out air that feels warm, not hot, so on a cold morning it can feel like it's barely working even when it's fine. If the air feels truly cold instead of mild, something else is going on. A common cause is the system stuck in a defrost cycle or a reversing valve that isn't switching the way it should. A contractor can check whether the valve is working properly.
Why is there ice on my heat pump?
Some frost on the outdoor unit during winter is normal, and the system should clear it on its own through a defrost cycle every so often. If ice is building up faster than it melts, or covers the coil heavily, airflow is being blocked and the unit has to work harder to move heat. A refrigerant leak, a failing defrost control, or a fan that isn't turning are common reasons the cycle stops working the way it should. A contractor can find which one it is.
Why is my heat pump running but not cooling?
If the outdoor unit is running but the air coming out inside isn't cool, the most common cause is low refrigerant from a leak somewhere in the line. A dirty outdoor coil or a clogged filter can also cut off enough airflow that the system can't pull heat out of the house on a 90 degree afternoon. Either way the unit keeps running because the thermostat is still calling for cooling, it just can't keep up. A contractor will need to check refrigerant levels and airflow to find the cause.